Last Updated: 05/10/2025
This Privacy Policy describes how Saffron House (“Restaurant”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make an order through our website or online ordering platform (the “Site”).
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We AreSaffron House
Pelican House, Main Street, Carrigaline, Co. Cork, P43 VP22, Ireland
Phone: +353 21 435 111
Email: Saffronhousecork@gmail.com
(“Restaurant”, “we”, “our”, “us”)
We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.
2. Information We CollectWe may collect and process the following types of information:
a. Personal InformationWhen you place an order or contact us, we may collect:
Full name
Contact details (phone number, email address)
Delivery or billing address
Payment information (processed securely via our payment provider — we do not store card details)
Order details and preferences
When you use the Site, we may automatically collect:
IP address
Browser type and version
Device information
Time zone setting
Operating system and platform
Website usage data through cookies or similar technologies
If you contact us directly (by email, phone, or contact form), we may keep records of that correspondence.
3. How We Use Your InformationWe use your information for the following purposes:
To process and deliver your online orders
To communicate with you about your order or inquiries
To improve our website, services, and customer experience
To send you updates, offers, or promotions (only with your consent)
To comply with legal obligations and prevent fraud
We process your personal data based on:
Contractual necessity – to fulfill your order or booking
Legitimate interests – to improve our services and respond to inquiries
Consent – for marketing communications (you can withdraw consent anytime)
Legal obligation – to comply with applicable law or regulatory requirements
We may share your data with:
Service providers assisting with order processing, delivery, payments, or website hosting
Legal or regulatory authorities, if required by law
Third-party platforms (e.g., FoodBooking, payment processors) used to facilitate online ordering
All third-party partners are contractually obligated to protect your data in accordance with GDPR requirements.
We do not sell or rent your personal data to any third party.
6. Cookies and Tracking TechnologiesOur Site may use cookies and similar technologies to:
Improve site functionality
Remember your preferences
Analyze website traffic and performance
You can manage or disable cookies through your browser settings. However, some features may not function properly without cookies.
For more details, please see our Cookie Policy (if applicable).
7. Data RetentionWe retain your personal information only as long as necessary to:
Complete your orders
Fulfill our legal and accounting obligations
Resolve disputes or enforce agreements
When data is no longer needed, it will be securely deleted or anonymized.
8. Your Data Protection Rights (GDPR)You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data (“right to be forgotten”)
Restrict or object to processing of your data
Request data portability
Withdraw consent to marketing communications at any time
To exercise these rights, contact us at:
📧 [Insert Contact Email]
📞 +353 21 435 111
You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland at www.dataprotection.ie.
9. Security of Your InformationWe take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
However, please note that no method of transmission over the internet is 100% secure.
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately for deletion.
11. Third-Party LinksOur Site may contain links to third-party websites or platforms (such as FoodBooking). We are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies before submitting any personal data.
12. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time by posting a new version on our Site.
The “Last Updated” date above indicates when this policy was last revised.
Your continued use of the Site following updates constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us at:
Saffron House
Pelican House, Main Street, Carrigaline, Co. Cork, P43 VP22, Ireland
📞 +353 21 435 111
📧 Saffronhousecork@gmail.com
© 2025 Saffron House. All rights reserved.