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Oracle and our third party partners may use cookies for the following purposes:

  • required cookies are necessary for the site to function
  • functional cookies help us to prefill your details on your next order and to optimize the site for easy reordering
  • advertising cookies allow for interest-based advertising and tailored content across your browsers and devices

Please visit our Cookie policy for more information.

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These cookies allow the Controller’s web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize.

The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non Controller’s websites.

For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally. View cookies.

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Privacy Policy

Saffron House Privacy Policy

Last Updated: 05/10/2025

This Privacy Policy describes how Saffron House (“Restaurant”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make an order through our website or online ordering platform (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Who We Are

Saffron House
Pelican House, Main Street, Carrigaline, Co. Cork, P43 VP22, Ireland
Phone: +353 21 435 111
Email: Saffronhousecork@gmail.com
(“Restaurant”, “we”, “our”, “us”)

We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Contact details (phone number, email address)

  • Delivery or billing address

  • Payment information (processed securely via our payment provider — we do not store card details)

  • Order details and preferences

b. Technical Information

When you use the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Time zone setting

  • Operating system and platform

  • Website usage data through cookies or similar technologies

c. Communication Data

If you contact us directly (by email, phone, or contact form), we may keep records of that correspondence.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your online orders

  • To communicate with you about your order or inquiries

  • To improve our website, services, and customer experience

  • To send you updates, offers, or promotions (only with your consent)

  • To comply with legal obligations and prevent fraud

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity – to fulfill your order or booking

  • Legitimate interests – to improve our services and respond to inquiries

  • Consent – for marketing communications (you can withdraw consent anytime)

  • Legal obligation – to comply with applicable law or regulatory requirements

5. How We Share Your Information

We may share your data with:

  • Service providers assisting with order processing, delivery, payments, or website hosting

  • Legal or regulatory authorities, if required by law

  • Third-party platforms (e.g., FoodBooking, payment processors) used to facilitate online ordering

All third-party partners are contractually obligated to protect your data in accordance with GDPR requirements.

We do not sell or rent your personal data to any third party.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to:

  • Improve site functionality

  • Remember your preferences

  • Analyze website traffic and performance

You can manage or disable cookies through your browser settings. However, some features may not function properly without cookies.

For more details, please see our Cookie Policy (if applicable).

7. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders

  • Fulfill our legal and accounting obligations

  • Resolve disputes or enforce agreements

When data is no longer needed, it will be securely deleted or anonymized.

8. Your Data Protection Rights (GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data (“right to be forgotten”)

  • Restrict or object to processing of your data

  • Request data portability

  • Withdraw consent to marketing communications at any time

To exercise these rights, contact us at:
📧 [Insert Contact Email]
📞 +353 21 435 111

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland at www.dataprotection.ie.

9. Security of Your Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
However, please note that no method of transmission over the internet is 100% secure.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately for deletion.

11. Third-Party Links

Our Site may contain links to third-party websites or platforms (such as FoodBooking). We are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies before submitting any personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our Site.
The “Last Updated” date above indicates when this policy was last revised.
Your continued use of the Site following updates constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us at:

Saffron House
Pelican House, Main Street, Carrigaline, Co. Cork, P43 VP22, Ireland
📞 +353 21 435 111
📧 Saffronhousecork@gmail.com

© 2025 Saffron House. All rights reserved.